Braze CDP Consulting for Smarter Engagement

DIGITXL is an experienced Braze consulting agency and official Braze partner, helping businesses implement and optimise Braze CDP to unify data, automate campaigns, and improve customer retention.

Energy Australia
Digital Analytics Lead
Digitxl has helped us to automate our Adobe Analytics & data layer. Data quality has improved dramatically with our new event-based data layer, helping us to build trust in our data.

Braze CDP Services

01

Customer Data Unification

DIGITXL configures Braze CDP to centralise data from websites, apps, CRM systems, and offline sources, allowing businesses to maintain structured and reliable customer records.

02

Audience Segmentation & Targeting

We help businesses group customers based on behaviours, interests, and transaction history, allowing for better messaging across multiple channels.

03

Omnichannel Messaging Setup

DIGITXL enables Braze’s automation tools for email, SMS, push notifications, and in-app messaging, helping businesses deliver relevant and timely communication.

04

Privacy & Compliance Frameworks

We implement consent tracking, role-based access, and data-sharing controls keeping your customer data platform tool fully compliant with GDPR, CCPA, and more.

05

Flexible Resourcing & Managed Services

DIGITXL offers resourcing support for Braze CDP, including campaign ops, QA, and optimisation available on-demand or through managed service models.

06

Ongoing Performance Monitoring

We provide real-time data validation, audience tracking, and ongoing support, keeping Braze CDP functioning at peak performance.

Braze CDP Capabilities

  • Data Collection
  • Identity Matching
  • Cross-Channel Sync
  • Real-Time Processing
  • Audience Segmentation
  • Event Tracking
  • API Connections
  • Customer Journeys
  • Msg Personalisation
  • Analytics & Reporting
  • Data Governance
  • Privacy Controls
  • Consent Management
  • Behavioural Targeting
  • Trend Analysis
  • Campaign Automation
  • Data Warehousing
  • Ongoing Support

Why Choose DIGITXL?

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01

Braze CDP Specialists

DIGITXL has hands-on experience setting up, managing, and fine-tuning Braze CDP for enterprises.

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02

Data Unification Expertise

We structure customer data flows for accurate, deduplicated, and actionable insights.

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03

Privacy & Compliance Focus

DIGITXL ensures secure data handling, consent tracking, and alignment with regulatory standards.

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04

Cross-Platform Activation

Our services connect Braze CDP with CRMs, analytics platforms, and marketing automation tools.

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05

Marketing Personalisation Strategies

We help businesses build targeted campaigns, automate messaging, and refine audience engagement.

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06

Ongoing Support & Performance Optimisation

DIGITXL offers long-term data monitoring, troubleshooting, and system improvements.

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FAQs

Braze CDP is a customer data platform tool that collects, unifies, and activates real-time customer data across marketing channels.

Yes, we configure Braze CDP for identity resolution and data validation, reducing duplicates and improving segmentation accuracy.

Yes, DIGITXL configures Braze CDP to sync with CRMs, analytics tools, email platforms, and ad networks.

Braze CDP is widely used in retail, SaaS, media, and financial services to centralise customer data and improve personalisation.

Yes, businesses can use Braze’s automated workflows, behavioural triggers, and segmentation tools to refine marketing efforts.

We handle setup, data mapping, consent management, and integrations, ensuring businesses can use Braze CDP effectively from day one.

Braze allows businesses to group customers based on past behaviours, preferences, and real-time interactions for refined targeting.

We implement data governance frameworks, consent tracking, and secure data-sharing controls to meet GDPR, CCPA, and other legal requirements.

We provide ongoing monitoring, troubleshooting, and data pipeline optimisations to keep your CDP running effectively.

Contact us for a consultation, and we’ll develop a Braze CDP strategy tailored to your business needs.

Over 100+ businesses of all sizes trust us.

Oracle
Suncorp
Penfolds
Minfos
Latitude
gama health care
Flybuys
EnrgyAustralia
EBOS-Group-Limited.
Heart Foundation
Aami
Teelixir